Sales

Sales and customer support are two crucial components of a business that are overtly customer facing. A sales team focuses to help customers find products and services while customer support is responsible to ensure a positive experience with the brand post purchase. When sales and customer support work in a cohesive relationship they are able to achieve better alignment, communication and insight in their mission to obtain and retain new and existing customers. This in turn ensures a satisfying and user-friendly buying experience that helps generate business goodwill.

Through our sales and customer support outsourcing services, we provide our clients with a scalable workforce that is focused on providing enhanced customer experience, increased customer retention, and improved customer conversion.

Why?

Increased Productivity,
Improved Revenue,
and Improved Brand
Loyalty

Customer
Acquisition

We work with you to develop a robust customer acquisition strategy, making sure to identify and target the prospects that best match your business objective with minimal risk associated through market surveys, segmentation, direct mailing, and digital marketing.


Telemarketing

Our highly trained line managers will work closely with you to devise and deploy a complete sales cycle, and our experienced agents will try their best that every outgoing call reaches a key decision maker and close them to achieve your sales targets.

Contact
Center

Our veteran call center agents and managers provide complete customer care for your callers, using extensive brand knowledge to answer their questions, process their returns and exchanges, guide them through transactions of troubleshooting, and solve problems.