Technical Documentation Officer

Job Description

The Technical Documentation Officer is responsible for creating and maintaining documentation for IT systems, software applications, and processes. This role works with subject matter experts to ensure documentation is clear, concise, and accurate.

Key Responsibilities

• Documentation Creation: Develop user manuals, system documentation, installation guides, release notes, and other technical documents.
• Collaboration: Work with developers, engineers, and project managers to gather and verify technical details.
• Review: Ensure documentation is accurate, complete, and compliant with organizational standards.
• Process Adherence: Ensure documents follow established standards and templates.
• Training: Provide training and support to users and stakeholders on how to access and use the documentation.

Skills

• Strong organizational and communication skills, both written and verbal.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with documentation tools (e.g., Microsoft Word, SharePoint, Confluence).
• Experience in technical writing and software documentation.
• Detail-oriented with a focus on accuracy and compliance.

Qualifications

• Bachelor’s degree in computer science or related field.
• Min. 5 years of experience in software development, with at least 3 years in technical writing.
• Proficiency with documentation tools and version control systems.
• Familiarity with Software Development Life Cycle (SDLC) methodologies and technical writing standards.

Job ID: 16012503-114VG