Quality Control Agent

Job Description

  • Check and validate banking files and reports
  • Conduct regular inspections of incoming materials, in-process production, and finished products to ensure compliance with quality standards
  • Develop and implement quality control procedures and guidelines to maintain product integrity and consistency
  • Collaborate with production teams to identify areas for improvement in quality control processes
  • Analyze data and generate reports on quality performance metrics
  • Investigate customer complaints and product defects to determine root causes and implement corrective actions
  • Train production staff on quality control procedures and best practices
  • Maintain documentation and records related to quality control activities
  • Keep abreast of industry regulations and best practices in quality control


  • Excellent analytical and problem-solving skills
  • Attention to detail and ability to identify discrepancies or defects
  • Effective communication skills, both verbal and written
  • Ability to work independently and collaboratively in a team environment
  • Proficiency in using quality control tools and software
  • Knowledge of regulatory requirements and quality standards relevant to the industry
  • Strong organizational skills and ability to prioritize tasks effectively
  • Strong understanding of quality control processes and methodologies


  • Bachelor’s degree in any relevant field
  • Proven experience in quality control or a related field, preferably in a banking environment
  • Excellent verbal and written communication skills in English and Arabic
  • Advanced computer abilities, including database management
  • Proficiency in MS Office Suite

Job ID 200624-114BS