IT Support / Specialist 515 views181 applications

The primary responsibility of this job holder to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues, offer advice to solve them and perform  remote troubleshooting   through diagnostic techniques and pertinent questions.


  • Serve as the first point of contact for customers seeking technical assistance over the phone or email.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Record events and problems and their resolution in logs.
  • Maintain and repair the network cables, hubs, patch cords, panels, network security etc.
  • Maintain and configure active hardware like switches, routers, etc
  • Implement and support the email system; recommend design changes, assist with backup and restore support of Microsoft Exchange, Microsoft Outlook, etc.
  • Implement and support virtual servers and desktops using VMware Virtual
  • Install, configure and maintain workstation computers and other related hardware components, printers, plotters, cards.
  • Maintain and update company website.
  • Basic Software implementation skill.
  • Installation and support for the software’s like Auto CAD, ERP, etc.
  • Proven experience as a help desk technician.

 Required Education:

  • Bachelor’s degree in IT.
  • 3 years experience.
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Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering) and real estate. Our expertise coupled with our partnerships with industry leaders, help us in being able to architect your business needs into technology programs that include hardware, software, business process, management and support programs all tied into strong ROI models.
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